Posted on: 12/23/2013 11:20:03 AM
I had some trouble navigating the site on my mobile phone; there were two occasions upon which my cart was emptied (after I had already done an hour's worth of shopping).
Posted on: 12/23/2013 11:17:42 AM
Easy to shop and quick delivery.
Posted on: 12/22/2013 9:35:25 PM
The site was excellent but misleading.
Posted on: 12/22/2013 5:04:36 PM
There was a 16 minute wait to speak to a customer service representative, but once I got through, the return authorization process was very quick and straightforward.
Posted on: 12/22/2013 8:59:50 AM
I could not contact customer service
Posted on: 12/22/2013 8:54:17 AM
Excellent
Posted on: 12/22/2013 12:28:41 AM
Excellent
Posted on: 12/21/2013 7:18:49 PM
because the earing is not 3.5carat,I contacted customer service,someone agreed to give me $10 back, but till noe I aven`t received any cents.
Posted on: 12/21/2013 6:37:41 PM
good.
Posted on: 12/21/2013 4:42:08 PM
Using the website was easy and concise but that is where everything ended. The package was late, on delivery and the import tariff fees that came with the delivery were astronomical I would not use this site again to buy jewelry at all ever due to the high costs after already paying 49.99 for expess delivery. So very unhappy.
Posted on: 12/21/2013 12:42:27 PM
disappointing
Posted on: 12/21/2013 12:14:06 PM
Site is easy to navigate. It provides multiple options to communicate with Szul.
Posted on: 12/21/2013 11:58:41 AM
Site was excellent
Posted on: 12/21/2013 10:18:31 AM
The website is nice and easy to navigate.
Posted on: 12/21/2013 9:01:40 AM
website was great, shopping was great, shipping and dealing with customer service was BAD .. I printed and saved the instant message conversation between one of your customer service people if you would like to see it.
Posted on: 12/21/2013 5:47:39 AM
No problem
Posted on: 12/21/2013 1:04:03 AM
Good
Posted on: 12/20/2013 8:01:14 PM
Extremely disappointed with you substituting a different item for what I bought because you ran out of what I ordered. If you had alerted me before you mailed it I coud have chosen something else. It was a Christmas gift sent directly to my sister and was even missing the card. She had to call you to find out who it was from
Posted on: 12/20/2013 2:25:33 PM
Excellent
Posted on: 12/20/2013 2:18:34 PM
THe items are excellent. I will shop again.
Posted on: 12/20/2013 1:39:52 PM
Great to get free shipping
Posted on: 12/20/2013 1:33:01 PM
Value for what I bought was great, but the shipping was very slow. Took over a week for them to even start the shipment.
Posted on: 12/20/2013 12:08:32 PM
I’m a Happy Customer and will Shop Again!
Posted on: 12/20/2013 12:05:36 PM
if it had not taken almost 2 weeks to arrive i would rate much higher.