Posted on: 9/23/2020 3:19:43 PM

I can't even reach customer service to find out about a repair. No response to email and no one answers the phone. Very disappointed with my purchase.

Posted on: 9/5/2020 12:01:20 PM

Easy enough

Posted on: 9/3/2020 1:58:08 AM

Great...

Posted on: 9/2/2020 12:52:55 AM

Very easy to deal with.

Posted on: 8/25/2020 10:15:44 PM

Excellent

Posted on: 8/21/2020 11:29:22 PM

Customer care needs improvement

Posted on: 7/3/2020 5:30:42 PM

Customer service is abysmal.

Posted on: 6/25/2020 10:49:09 AM

I had a slight issue with the chain being knotted. The problem was addressed quickly and professionally. I’m very happy with Szul!

Posted on: 6/20/2020 12:00:08 AM

Products took so long to arrive almost a month

Posted on: 6/6/2020 8:35:25 PM

fair

Posted on: 5/31/2020 9:49:10 PM

Fine.

Posted on: 5/29/2020 11:48:54 PM

Perfect

Posted on: 5/26/2020 3:31:53 PM

disappointed service

Posted on: 5/23/2020 5:51:09 AM

Good

Posted on: 5/20/2020 10:26:44 PM

It was good

Posted on: 5/6/2020 10:54:45 AM

Still didnt receive my package

Posted on: 5/6/2020 7:57:28 AM

I sent customer service an email about my order being stuck in pre-shipment and still haven't received a reply.

Posted on: 5/5/2020 11:34:22 PM

You should have a way to contact via internet, not a phone call.

Posted on: 3/26/2020 11:04:37 PM

Cannot do an exchange because the store is closed. Would like a refund.

Posted on: 3/25/2020 7:49:42 AM

No difficulties at all.

Posted on: 3/21/2020 11:02:28 AM

We bought a very nice 1 carat diamond on a beautiful setting for a very low price. We took it to a jeweler to see if it was as described. The jeweler confirmed it was. Very beautiful ring and a very good price. Recommended.

Posted on: 3/14/2020 11:12:46 PM

Great service!

Posted on: 3/6/2020 9:29:15 AM

Easy to navigate and a tremendous selection.

Posted on: 2/24/2020 2:50:21 PM

not applicable