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5082 Records | Showing 49 of 72

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Melanie H

Posted on: 9/23/2020 3:19:43 PM

Poor quality - stone fell out after wearing only a few times.

I can't even reach customer service to find out about a repair. No response to email and no one answers the phone. Very disappointed with my purchase.

noe s

Posted on: 9/5/2020 12:01:20 PM

Wife loved it the end

Easy enough


Posted on: 9/3/2020 1:58:08 AM

I was very satisfied with my purchase and I will shop more here



Posted on: 9/2/2020 12:52:55 AM

I'm a happy customer & will shop again.

Very easy to deal with.

Corinne T

Posted on: 8/25/2020 10:15:44 PM

Amethyst Ring


Parita J

Posted on: 8/21/2020 11:29:22 PM

Could be better

Customer care needs improvement


Posted on: 7/3/2020 5:30:42 PM

Half of my order was missing from the package. No response from Szul about this.

Customer service is abysmal.


Posted on: 6/25/2020 10:49:09 AM

Great experience!

I had a slight issue with the chain being knotted. The problem was addressed quickly and professionally. I’m very happy with Szul!

Hicham D

Posted on: 6/20/2020 12:00:08 AM

Happy with product but not with the service

Products took so long to arrive almost a month

Russell F

Posted on: 6/6/2020 8:35:25 PM

All in knots.


James F

Posted on: 5/31/2020 9:49:10 PM

Beautiful Diamond


Kelsea C

Posted on: 5/29/2020 11:48:54 PM

I’ll be shopping here more often


pei y

Posted on: 5/26/2020 3:31:53 PM

I will never shop again because the experience of customer service is really unhappy. I emailed and called the service center a lot of times, my order still haven't received and no updated. It almost 2 months. no one deal with my order. I'm really disappointed. never shop again.

disappointed service

Pamela L

Posted on: 5/23/2020 5:51:09 AM

Enjoyed shopping with this merchant


Dolla m

Posted on: 5/20/2020 10:26:44 PM

I’m a happy customer

It was good

Santosh M

Posted on: 5/6/2020 10:54:45 AM

I have still not received the package yet

Still didnt receive my package

Randal R

Posted on: 5/6/2020 7:57:28 AM

Over a month, and still haven't received order.

I sent customer service an email about my order being stuck in pre-shipment and still haven't received a reply.

Mark G

Posted on: 5/5/2020 11:34:22 PM

Never received jewelry from order 8104834. Szul does not give reasonable way to report this other than a phone call during restricted hours. I would like the order or a refund.

You should have a way to contact via internet, not a phone call.

Rich D

Posted on: 3/26/2020 11:04:37 PM


Cannot do an exchange because the store is closed. Would like a refund.

wilma b

Posted on: 3/25/2020 7:49:42 AM

Very happy customer

No difficulties at all.

John N

Posted on: 3/21/2020 11:02:28 AM

Satisfied, got what we purchased

We bought a very nice 1 carat diamond on a beautiful setting for a very low price. We took it to a jeweler to see if it was as described. The jeweler confirmed it was. Very beautiful ring and a very good price. Recommended.

Jerry T

Posted on: 3/14/2020 11:12:46 PM

This was my second purchase.

Great service!

Kirby T

Posted on: 3/6/2020 9:29:15 AM

Pleased with the quality and quick shipping.

Easy to navigate and a tremendous selection.

Rini B

Posted on: 2/24/2020 2:50:21 PM

Quality of the chain not good

not applicable