Posted on: 5/18/2018 2:01:43 AM
Posted on: 5/14/2018 8:45:09 AM
I am always please with my Szul's products.
Posted on: 5/13/2018 9:54:39 PM
Easy to navigate.
Posted on: 5/13/2018 5:42:46 PM
Was very please with my shopping experience! TY
Posted on: 5/12/2018 7:47:33 PM
Prices kind high except sale prices. Especially if not gift box is provided. Fine jewelry needs fine packaging.
Posted on: 5/10/2018 12:01:46 PM
Site is good.
Posted on: 5/10/2018 11:18:57 AM
I'm more satisfied
Posted on: 5/10/2018 8:03:02 AM
The initial shipment was not complete...and I received no notice that it would be 'shipped short'. Only received a packing slip that was hand-marked as 'backorder'. Upon contacting customer service, they assured me that the item was expected soon and would be shipped out immediately upon receipt. They kept their promise, so I give customer service high marks. I would recommend an advance note when this occurs so the consumer is kept aware of the order status.
Posted on: 5/6/2018 4:22:34 PM
Posted on: 5/1/2018 11:26:12 PM
pleased with overall service & quality of item
Posted on: 4/27/2018 1:20:17 PM
Posted on: 4/27/2018 7:36:20 AM
I bought several pieces of Diamond Jewellery. I am impressed with the quality of diamonds and setting on each of those pieces. Thank you Szul.
Posted on: 4/26/2018 11:04:23 PM
The quality of the diamond was less than advertised. I mailed it to Szul over a week ago for return and have not yet received information confirming the return.
Posted on: 4/25/2018 9:43:05 AM
The ring was pretty, but the shipping was awful. The original 5-7 business days came and went, with no ring or tracking number. I contacted Customer Service and was told that they would ship the ring out that day and expedite it to 2-3 days. I never received a tracking number and still did not receive the ring for another 5 days. When it did arrive, it came by FedEx, who left a note on my door that said a signature was required. If I had known that in advance and had a tracking number, someone could have been home to receive it.
Posted on: 4/20/2018 6:58:03 PM
Posted on: 4/20/2018 11:30:49 AM
Easy to do online ordering. Merchandise is tremendous for the price. Always happy with my purchases
Posted on: 4/19/2018 7:32:19 AM
I needed an engagement ring, bought it with expedited shipping and Szul missed my time before I had to leave to give he ring to my sweetheart. I was one of the worst days of my life. NEVER NEVER again would I buy from SZUL. Refunded my shipping but that did not help!
Posted on: 4/19/2018 3:40:19 AM
Posted on: 4/15/2018 5:59:58 PM
I love their special, they make great gifts,
Posted on: 4/12/2018 7:38:34 AM
still waiting for earings
Posted on: 4/11/2018 9:53:16 AM
Poor communication regarding shipment and tracking information.
Posted on: 4/8/2018 8:08:13 AM
Posted on: 4/8/2018 1:16:48 AM
Lack of communication. No order update at all. I had emailed twice and phoned once, and still no updates
Posted on: 4/7/2018 9:25:19 AM
The web site is very easy to use. Love the selection. And they come in really nice boxes. I'm a many times repeat customer.