Posted on: 1/23/2017 5:04:25 PM
products look nicer on site
Posted on: 1/21/2017 11:51:48 PM
Three unanswered calls and one unanswered e-mail. They did act once I finally got someone on line.
Posted on: 1/19/2017 11:06:22 PM
Posted on: 1/15/2017 9:54:08 PM
I ordered an engagement ring on Dec. 22nd and paid for expedited shipping and was assured it would arrive by Dec. 24th. It didn't arrive until Dec. 27th. I wasn't able to propose to my girl friend before I had to leave her home and return back to my home (we live in different states). I was refunded the shipping charge but my proposal was ruined. They were helpful on the phone but they dropped the ball getting the ring to me as promised.
Posted on: 1/14/2017 4:56:39 PM
Very Happy with my Purchase, thank you!
Posted on: 1/14/2017 10:59:21 AM
Posted on: 1/12/2017 7:39:56 AM
The earrings came too late. I needed to have them before my flight on the 23rd and they didn't come until later. They seemed to be stuck in a status of Order Confirmed for like a week. I remember this happening last year as well. The lesson learned is that I can't rely on you guys to deliver on time for the holidays.
Posted on: 1/8/2017 12:28:02 AM
Very good experience
Posted on: 1/7/2017 3:42:33 PM
Site is easy to navigate - good selection - easy check out process
Posted on: 1/7/2017 6:32:14 AM
Earrings were nowhere near the blue color shown. They look almost clear in color with just the slightest tinge of blue. Also, did not receive my free gift for signing up. Contacted customer service and was told it would be sent out that day, but three weeks later, nothing.
Posted on: 1/6/2017 11:05:20 PM
Ordered multiples of same products. Some came in a nice szul box and others came in a flimsy white bag. Chains of necklaces were a lot thicker than appearing online .... thought they would be a lot more dainty since they had pearls on them. Disappointed.
Posted on: 1/6/2017 10:29:55 PM
I am very pleased with my purchase and will order from you again. I just realized, however, that I was offered a free pair of stud earrings with my order, but never received them.
Posted on: 1/6/2017 7:18:22 PM
Great. I have already recommended SZUL to other people.
Posted on: 1/6/2017 11:27:53 AM
Site was good
Posted on: 1/6/2017 9:24:56 AM
It's a little clumsy, usually need to call for help.
Posted on: 1/5/2017 12:45:23 PM
I have bought several pieces and have received excellent service on each.
Posted on: 1/5/2017 8:11:06 AM
Great site and easy to use.
Posted on: 1/5/2017 12:11:14 AM
Excellent overall experience, will buy from them again :)
Posted on: 1/3/2017 11:04:52 PM
Late delivery was not the fault of szul. Post office lost it for a week. You customer service was very prompt on helping to contact the post office and get delivery.
Posted on: 1/3/2017 2:27:07 PM
Posted on: 1/2/2017 8:51:09 AM
I have always had excellent experiences with Szul, Thank you
Posted on: 1/2/2017 8:30:04 AM
Love the earring but mostly love the price ! There are so many jewelry stores out there it's hard to trust the items that are selling. I took a chance on buying from Szul and I was not disappointed ! Thank you for such a beautiful item.
Posted on: 1/2/2017 6:27:59 AM
Tracking didn't work. Called customer service 3 times and never spoke to someone. Did not receive item that I ordered til the day before Christmas and was told at that time that the other item I had ordered was not in stock I would be refunded.
Posted on: 1/1/2017 11:30:23 PM
wonderful site, good prices, good selection of black diamonds which I was shopping for.