Services & Policies
Shipping Policy
We understand how important it is for you to receive your jewelry purchase promptly
and safely. At Szul, our priority is to serve your needs in the manner you request.
V-Day Shipping Schedule
All products that have the below logo are guaranteed for delivery by Valentine's Day
if the order is placed by Thursday, Feb 11 6:00 PM EST
Click here to view our Last Minute Gift Guide.
Shipping Options
Szul offers the following shipping options for every purchase. For your protection,
all shipments are insured for their full list price.
United States Shipping Options
Complimentary Shipping Service Service (4-7 Days)- FREE**
FedEx Express Service (3-5 Days)- $9.95
FedEx Expedited Service (1-2 Days)- $24.95
*PO Box Orders will be shipped via USPS as per the above shipping options
**Some Special Deal Products will be shipped via USPS if Complimentary Shipping is selected
International Shipping Options
Canada - Standard International Shipping - $9.95
Canada - International Priority Shipping - $29.95
FedEx to all other International Destinations - $45.95
*Please note that any additional customs or import duties must be paid for by the
recipient.
Military APO/FPO Shipping Options
USPS Military Addresses - $24.95
Shipping Policies
In order to serve you better, we would like to explain our shipping policies:
Deliveries
Please note that orders received after 3:00 PM EST will be processed the following
business day. While determining the arrival day of your purchase, count business
days only. The first shipping day will be the day after your order is processed.
International, PO Box, or APO Military Shipping Service is not available on certified
loose diamond purchases made with a Credit Card. Bank Wire Transfer Payment is required
for all certified loose diamond orders destined for an International, PO BOX, or APO Military
address. All certified loose diamond orders purchased with a credit card must be shipped
to a physical address within the United States.
Requests for alterations
If you have made an alterations request for your purchase -- such as ring or bracelet
sizing -- please allow 5 business days to process your special requests.
If you have any further questions or concerns regarding our policies,
please contact us at customerservice@szul.com.