Services & Policies

Shipping Policy

We understand how important it is for you to receive your jewelry purchase promptly and safely. At Szul, our priority is to serve your needs in the manner you request.

Valentine's Day Shipping Schedule

All products that have the below logo are guaranteed for delivery by Valentine's Day for $9.95 if the order is placed by Friday, Feb 11 6:00 PM EST



Click here to view our Last Minute Gift Guide.

Shipping Options

Szul offers the following shipping options for every purchase. For your protection, all shipments are insured for their full list price.

*PO Box Orders will be shipped via USPS as per the above shipping options
**Some Special Deal Products will be shipped via USPS if Complimentary Shipping is selected

*Please note that any additional customs or import duties must be paid for by the recipient.

Shipping Policies

In order to serve you better, we would like to explain our shipping policies:

Deliveries

Please note that orders received after 3:00 PM EST will be processed the following business day. While determining the arrival day of your purchase, count business days only. The first shipping day will be the day after your order is processed.

International, PO Box, or APO Military Shipping Service is not available on certified loose diamond purchases made with a Credit Card. Bank Wire Transfer Payment is required for all certified loose diamond orders destined for an International, PO BOX, or APO Military address. All certified loose diamond orders purchased with a credit card must be shipped to a physical address within the United States.

Requests for alterations

If you have made an alterations request for your purchase -- such as ring or bracelet sizing -- please allow 5 business days to process your special requests.

If you have any further questions or concerns regarding our policies, please contact us at customerservice@szul.com.