A seven stone diamond journey pendant is a jewelry collection essential. There is no better way to symbolize your growing love as you journey together through life than with a diamond journey pendant. The pendant hangs from an 18 inch rope chain Read More..
Usually ships within 2-4 Business Days
COMPLIMENTARY GIFT PACKAGING
Our Signature Packaging consists of a black velvet Jewelry box that securely hold your purchase and has an outer cardboard box. These boxes are great for gift giving and storage.
Services & Policies
We understand how important it is for you to receive your jewelry purchase promptly and safely. At Szul, our priority is to serve your needs in the manner you request.
Processing & Delivery Time
Please be sure to review the shipping & processing time listed on your particular product. The processing time of your product is listed directly under product specification beneath the "USA Flag logo" button on your jewelry item's information page. Choosing an Express or expedited shipping method does not mean that the processing and manufacturing time on your product will be faster. Please also keep in mind that "Business Days" do not include weekends or holidays.
Szul offers the following shipping options for every purchase. For your protection, all shipments are insured for their full list price.
United States Shipping Options
- Complimentary ground Shipping (4-7 days) – FREE
- Express Shipping Service (3-5 days) - $9.95
- Expedited Shipping Service (1-2 days) - $24.95
*PO Box Orders will be shipped via USPS as per the above shipping options
**Some Special Deal Products will be shipped via USPS if Complimentary Shipping is selected
International Shipping Options
- Canada - Standard Shipping (USPS/APC) - $19.95
- Canada - Expedited Shipping (USPS/UPS/APC) – $39.95
- All other International Countries – USPS/UPS/APC - $45.95
*Please note that any additional customs or import duties must be paid for by the recipient.
Military APO/FPO Shipping Options
- USPS Military Addresses - FREE
In order to serve you better, we would like to explain our shipping policies:
Please note that orders received after 3:00 PM EST will be processed the following business day. While determining the arrival day of your purchase, count business days only. The first shipping day will be the day after your order is processed.
International, PO Box, or APO Military Shipping Service is not available on certified loose diamond purchases made with a Credit Card. Bank Wire Transfer Payment is required for all certified loose diamond orders destined for an International, PO BOX, or APO Military address. All certified loose diamond orders purchased with a credit card must be shipped to a physical address within the United States.
We work closely with our shipping partners to ensure timely delivery of your purchases. However, Szul is not responsible for any weather related delays that may occur after your order is shipped. We apologize for any delays that may occur while in transit and our customer service department will work closely with you to re-route any packages that may be affected.
Requests for alterations
If you have made an alterations request for your purchase -- such as ring or bracelet sizing -- please allow 5 business days to process your special requests.
If you have any further questions or concerns regarding our policies, please contact us at email@example.com.
Services & Policies
Szul wants to make your online purchase of jewelry a convenient and hassle-free experience. We currently accept an array of payment mechanisms, and soon we plan to extend other payment acceptance services.
Please be assured that our online payment acceptance mechanisms are safe and secure. All of your information is kept strictly confidential and is not shared with any outside agencies. You may review our user information privacy and transaction security policies.
We gladly accept VISA, MasterCard, American Express, and Discover for credit card payments.
Szul accepts money order, all money orders must be payable in US dollars.Your order will be shipped once your money order is received.
Szul accepts checks denominated in US dollars as payment for all orders. Checks must be drawn on a US bank, have the customer's name and address imprinted on the check front, with a valid nine-digit bank routing number (ABA code) located at the bottom of the check. Please make your check payable to SZUL USA LLC and mail to:
42 West 48th Street
New York, NY 10036
Szul accepts direct wire transfers for both domestic and international orders. To place your order using a wire transfer, please follow the wire transfer steps through checkout. For additional assistance please feel free to contact our Customer Service Department at 212-689-7770
Alternate Payment Methods
We also accept payments via PayPal and Amazon. Please choose the appropriate logo during checkout
Customers can use Gift Certificates for purchases on Szul.com. Gift Certificates issued directly from Szul can be used to purchase any item available on Szul.com. Please visit the following link to purchase a Gift Certificate. *Discounted or Promotional Gift Certificates (inclusive of Gift Certificates issued by a third party) are not valid for use on Certified Loose Diamond purchases.
Should you have any further questions or concerns regarding our payment options, please feel free to contact us at firstname.lastname@example.org.
Product Pricing and Description Disclaimer
All Pricing is subject to change. For all Prices, Products, Product Details and Offers, Szul.com reserves the right to make adjustments due to market conditions, manufacturing price changes, product discontinuation, errors in advertising and any other extenuating circumstance.
Szul.com makes every effort to provide the most up-to-date and accurate pricing and product information. Despite best efforts, incorrect pricing or product detail listing may occur. In the event a product is listed at an incorrect price or lists incorrect product details due to technical, typographical, photographic or supplier error, Szul.com reserves the right to refuse or cancel and fully refund any order placed.
Products marked with a Closeout or a Clearance Price cannot be combined with any other promotion.
To increase the convenience of your shopping experience, we offer various options for you to make purchase orders.
Order by Fax
Completed order forms should be faxed to 212-689-7771.
Order by phone
To make a purchase order by phone, please call 212-689-7770 during regular customer service hours:
Monday through Friday 9:00 AM to 6:00 PM (EST)
Please have item number(s), billing information (including credit card type and number), and shipping information ready.
THE SZUL ADVANTAGES
30 Day Money Back Guarantee
If you are not completely satisfied with your purchase, we will be happy to refund, replace, or exchange any item within 30 Days of its purchase through our simple, hassle-free return process.
60 Day Complimentary Repair Service
Szul guarantees 60 days wear-and-tear repairs for all its merchandise. We expedite all repairs and try to return your repaired merchandise within 7-10 business days.
All orders are shipping in our “Szul Signature Packaging”. Most of our Fine Jewelry is shipped in a Velvet Jewelry box along with an outer cardboard box. These boxes are perfect for Gift Giving at the same time great for storing your Jewelry. Our promotional Jewelry is mostly shipped in a lighter cardboard Jewelry box or a Velvet Pouch.
e respect the value of all personal information that you share with us. We appreciate the fact that you are showing us your trust and confidence, and we promise to live up to your expectations at all times. We will use your personal information only to improve your shopping experience on the site, and we will not share your information with any outside parties. Click here to view our complete Privacy Statement.
RECENT CUSTOMER REVIEWS
Posted on: 7/9/2023 9:41:39 AM
Posted on: 5/6/2023 6:46:33 AM
Posted on: 3/22/2023 8:01:57 AM
very easy to use customer service called me with questions and processed orders fast
Posted on: 3/3/2023 7:56:56 AM
Very good experience and may buy items in the future.
Posted on: 2/17/2023 5:28:00 AM
Posted on: 1/6/2023 8:06:59 AM
Very user friendly site.
Posted on: 12/30/2022 8:44:49 AM
I can always find something worth buying with SZUL!
Posted on: 11/15/2022 11:28:35 PM
SINCE YOU SENT THE NECKLACE IN THAT HEAVY BOX, I HAD TO PAY $ 5.09 EXTRA POSTAGE...I AM NOT VERY HAPPY. THAT IS A FIRST...
Posted on: 7/31/2022 7:30:02 PM
Fast, easy transaction
Posted on: 7/30/2022 7:14:59 AM
Beautiful, sparkly chain came very quickly. It was packaged well in a lovely presentation box. I highly recommend this company
Lab Grown Diamond FAQsWhat is a Lab Grown Diamond?
Do Lab Diamonds Look Different from Earth Mined Diamonds?
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Is there any resale value for lab grown diamonds?
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