Services & Policies

Payment Options

Szul wants to make your online purchase of jewelry a convenient and hassle-free experience. We currently accept an array of payment mechanisms, and soon we plan to extend other payment acceptance services.

Please be assured that our online payment acceptance mechanisms are safe and secure. All of your information is kept strictly confidential and is not shared with any outside agencies. You may review our user information privacy and transaction security policies.

Credit Cards

We gladly accept VISA, MasterCard, American Express, and Discover for credit card payments.

Money Orders

Szul accepts money order, all money orders must be payable in US dollars.Your order will be shipped once your money order is received.

Checks

Szul accepts checks denominated in US dollars as payment for all orders. Checks must be drawn on a US bank, have the customer's name and address imprinted on the check front, with a valid nine-digit bank routing number (ABA code) located at the bottom of the check. Please make your check payable to SzulInc. and mail to:

Szul.com
12 East 46th Street
2nd Floor East
New York, NY 10017

Wire Transfer

Szul accepts direct wire transfers for both domestic and international orders. To place your order using a wire transfer, please call us at 1-800- 332-4382

Gift Certificates and coupons

Customers can use Gift Certificates for purchases on Szul.com. Gift Certificates issued directly from Szul can be used to purchase any item available on Szul.com. Please visit the following link to purchase a Gift Certificate. *Discounted or Promotional Gift Certificates (inclusive of Gift Certificates issued by a third party) are not valid for use on Certified Loose Diamond purchases.

If a coupon is obtained from our many partner sites and affiliates, it can be used for any jewelry purchase.  Unless specified, most jewelry coupons are not valid with certified loose diamonds or custom engagement ring settings.  Coupons cannot be applied to custom orders.  Coupon offers cannot be combined with an other offers.  Discounted Gift Certificates and promotional Gift Certificates cannot be combined with any other discount offer.  For additional individual coupon information and details we ask that you also consult the partner site or coupon code source.

Should you have any further questions or concerns regarding our payment options, please feel free to contact us at customerservice@szul.com.

Ordering Options

To increase the convenience of your shopping experience, we offer various options for you to make purchase orders.

Order by Fax

Completed order forms should be faxed to 212-689-7771.

Order by phone

To make a purchase order by phone, please call 1-800-332-4382 during regular customer service hours:

Monday through Friday 9:00 AM to 6:00 PM (EST)

Please have item number(s), billing information (including credit card type and number), and shipping information ready.